Accenture Recruitment 2025: Application Tech Support Practitioner (Pune)
Accenture Tech Support Jobs in Pune: Accenture is hiring an Application Tech Support Practitioner to serve as the key interface between clients and our world-class systems. This role involves providing exceptional communication and problem-solving skills to ensure smooth system operations. The successful candidate will be responsible for defining client issues, designing resolutions based on in-depth product knowledge, and providing voice support for service desk operations. This position offers an exciting opportunity to contribute to the success of the client-facing support team while expanding your technical expertise.
Important Information:
- Job Title: Application Tech Support Practitioner
- Job ID: ATCI-4563985-S1768437
- Location: Pune, Maharashtra, India
- Job Type: Full-time
Key Responsibilities:
- Build knowledge and provide ongoing support to the team.
- Participate in problem-solving discussions.
- Deliver voice support for service desk operations.
- Accurately identify, interpret, and resolve client issues.
- Collaborate with clients and internal teams to maintain smooth system operations.
- Ensure customer satisfaction through excellent communication.
- Continuously enhance service desk operations with proactive problem-solving.
Eligibility Criteria for Accenture Application Tech Support Practitioner Jobs:
- Experience Required: 0-2 years in Service Desk Management or related fields.
- Education: 15 years of full-time education (e.g., Bachelor's degree or equivalent).
- Skills:
- Proficiency in Service Desk Management and Service Desk Voice Support.
- Strong understanding of IT service desk operations.
- Excellent problem-solving, analytical, and communication skills.
Selection Process for Accenture Tech Support Jobs:
- Application Review: Candidates must submit their CV with a cover letter for consideration.
- Initial Screening: Based on application details, candidates will undergo an initial screening by the Accenture recruitment team.
- Interview Process: Shortlisted candidates will be invited for an interview to assess technical skills, problem-solving ability, and communication proficiency.
- Offer: Successful candidates will receive a formal job offer from Accenture.
Accenture Tech Support Jobs Salary:
Important Dates:
- Application Deadline: Ongoing-Published on 28-01-2025
- Role Start Date: As per Accenture's recruitment schedule (2025).
How to Apply for Accenture Application Tech Support Freshers Jobs:
Interested candidates can apply through the Accenture job portal. Make sure to submit your application before the deadline and ensure all qualifications and experience align with the role.Apply Directly here for Freshers Jobs in Pune Accenture
Note: Only one active application per candidate is allowed at any given time.
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